Several years ago, GM had a tag line in their advertising for trucks and SUV's: "Like a rock". How ironic that years later this could be applied to their fortunes: sinking "like a rock".
As bankruptcy looms as early as next week, bond holders are being vilified. Why? Because they chose to buy bonds from-or make a loan to - GM, who promised to pay them back? The nerve! Imagine loaning money to a former blue-chip US company and expecting them to pay it back!
The numbers are staggering. GM will need nearly $100 BILLION to keep viable. At what point does capitalism take over and we cut our losses? No-one is indispensable and that goes for corporations too. For years, we were eager to tell foreign countries to open up and let their markets grow through capitalism. That works fine there, as our companies gobbled up local concerns or ran them out of business - entirely legally and through the forces of capitalism. Now the shoe is on the other foot, we are sinking every dime we have - and don't have - into ailing automakers insisting that we can't let them go out of business. Why not? What's good for the goose is good for the gander.
Letting GM go under might be very painful. But it has been a while since we have felt the sting of real pain, and as they say, no pain no gain.
Wednesday, May 27, 2009
Monday, May 4, 2009
Chrysler: Fiat or Bust.
As you all know, Chrysler filed for bankruptcy last week. The reorganization looks like a nightmare from 1970's Europe: Unions in charge, and a minority shareholder who hopes to salvage the company. Fiat is in a massive global power grab which includes GM's German Opel and British Vauxhall units and may even include Saab. You can't say the Italians are not daring. The British and Germans are reluctant, for purely xenophobic reasons, to accept the idea of Italians running their major car manufacturers. They are also afraid of job losses, which may be inevitable anyway, if GM goes the way of the Dodo bird. The latter may be the reason that Fiat agreed so readily to the huge stake the UAW is taking in Chrysler: if Fiat is good for unions in America they may be good for unions elsewhere - and unions count in this industry.
The question still arises if Fiat has the depth of management to take on such a huge spurt of growth. Chrysler alone has sapped billions from its last two owners, namely Daimler Benz and Cerberus. The red ink shows no signs of slowing for Chrysler. Years of sub-par quality, an ageing product lineup and deep discounts will take many years to remedy. Yes, fresh new Fiats will increase traffic in showrooms, but if these products do not shine, they will merely add to the woes of Chrysler. And if Chrysler's passenger car offerings continue to age and decline, there will be little point in attracting car buyers to showrooms filled with new Fiats and old Chryslers. The Fiats MAY sell, but the Chrysler woes will continue.
For Fiat, the current power grab is an all-or nothing gamble. As such, little changes for Chrysler except that it has one last, tenuous lifeline.
Monday, April 27, 2009
Fiat's Big Power Grab
Fiat is in one of the biggest power grabs in history in a huge gamble to become a truly global automotive giant. You can't blame them for trying. The time is ripe for a shrewd player to grab huge chunks of the market - especially if it is free, or almost free. Let me explain.
Fiat wants to get a chunk of Chrysler with no money down. Given the synergies here, it is not a bad thing for Fiat to want to do, and for Chrysler it appears that it will save billions in the development of small, trendy vehicles, which Fiat already produces. Fiat is eyeing the Jeep brand which would bring showroom traffic to their dealers worldwide. Rugged SUV's have never been Fiat's forte: at best it has produced some beefed-up versions of its regular lineup, and they are, well, beefed up versions of their regular lineup. Fiat may make a killing selling off the Chrysler and Dodge brands in the future - especially if they come free.
The surprise, announced in Saturday's Wall Street Journal, is that Fiat is now eyeing Opel, GM's German brand. This could become the Buick of Fiat: a soft line of semi-luxurious (and practical) vehicles placed somewhere between the quirky and cute Fiat brand and the raging sports cars of Alfa Romeo, Lancia and Ferrari. Fiat could probably drum up some money from Germany and the EU to make this happen, especially as the alternative is rather more unpleasant.
So a free Chrysler, a subsidized Opel and a company that grows exponentially for very little money down. the only risk for Fiat is hubris: in order to make this work, Fiat must admit that its management may not be up to the task, and may have to call in reinforcements from the long list of consultancies and unemployed executives that are already hovering at the side door.
Wednesday, April 15, 2009
If You Have a Lemon, Is It You or the Car?
Years ago n Brazil, I had a client who had an Alfa Romeo 164. I questioned him as to whether the car was reliable. He said it was extremely reliable because he said he read the owners manual. By way of explanation, he told me that the owners manual states that you should never drive off until the temperature needle moved off "cold". Few drivers have the patience to do this, so the vehicle broke down, and owners blamed the car, when they should blame themselves.
I have no idea if he was being truthful, but I had a similar experience this week. I own a Land Rover, and the passenger side windshield wiper stopped working in the middle of a rain storm. Cursing the lack of reliability of European vehicles, I took the car into the dealership. the wiper was fixed with the flick of a cover and the turn of a bolt. It seems that this happens in winter sometimes because the wiper sticks with ice accumulation. Rather than break the motor, the wiper is designed to unscrew itself when it encounters too much resistance. It will often loosen over winter but the fix is simple - and free.
You see, we, as a nation, are notorious for not reading the owners manual of our vehicles. When a German buys a car, they read the manual cover to cover. The British are the same. We, on the other hand, just expect everything to be simple and straightforward and project the blame on the car if something unexpected happens. The Europeans make some pretty ingenious cars, often using a design which must be used around the world from Africa to China, Latin America to Alaska. That is a lot of design criteria and it often means that avoiding costly and complicated repairs in the Arctic Circle (as in the case of my Land Rover) is a priority, rather than conforming to rigid American norms and expectations. Sometimes reading the owners manual is pays off.
Tuesday, April 7, 2009
Chrysler and Fiat - An Opera
Ironically, it may be that the car maker that makes arguably the poorest quality vehicles made in the USA, which is joining Fiat, whose quality has always been suspect, may in fact be the basket case that gets itself out of hot water.
The current owners of Chrysler are resigned to getting nothing at all. They bet big, and lost, just like Daimler did with Chrysler. The difference here is that Fiat is betting nothing, and is understandably reluctant to put any cash in the deal. Given the last two affairs Chrysler has had, who can blame them? Talk from Washington demanding that Fiat put in cash is simply huffing and puffing at a brick house. If Fiat backs out, Chrysler is history and the politicos know that. They must ante up or quit playing, with predictable results.
The good thing is that Fiat may begin importing vehicles to the US soon, and make them here later. This would put foot traffic in Chrysler show rooms, where fresh design is about as prevalent as beef at a vegetarian convention. Fiat is no design wallflower, and their lineup could add some real flavor to Chrysler, and hopefully revive the fortunes of the Chrysler Design Department, which is being held hostage by the bean counters.
Chrysler has a life line, as does GM if it goes into bankruptcy. This should be interesting.
Monday, March 30, 2009
Obammie Get Your Gun - The Wagoner is Gone!
Finally! It took the President of the most powerful nation on earth, but the entrenched leader of GM, Rick Wagoner is gone! The only thing that is surprising about his departure is how long it took. GM has been a hodge-podge of problems for the last 8 years, at least. Despite much rhetoric from the GM management about how things have and are changing at GM, it is evident that the changes they are talking about - whatever they are - were neither profound enough or grounded on a firm reality check of the current situation.
Now Mr. Wagoner is a history, all eyes will be on GM. It seems evident, however, that the following moves will come about in short order, if the giant is to have any hope of (a) getting the bailout billions they are begging for and (b) survive.
(1) Drastically reduce the duplication in the model lineups. For instance, having essentially identical vehicles badged as Chevrolet's and GMCs is plain silly in the face of the current crisis.
(2) Reduce the dealership network.
(3) Reduce the number of brands. Pontiac lost its sporty image back when big hair was cool, and Buick, long on life support (but helped by vitamin Enclave) needs to go as the second luxury brand. Cadillac is enough.
(4) If you can't sell Hummer, develop it. Yeah, this is counter-intuitive, but Land Rover just celebrated 50 years of Hummer-beaters, and go-anywhere vehicles are still needed around the world. Go global with Hummer products and give Tata Motors a run for their money.
(5) Find out why people love certain models (like the successful Malibu) and hated others (Chevrolet Blazer, Pontiac Aztec). Develop. Repeat.
GM can turn around, with or without bankruptcy. But the question remains: does it have the internal willpower to do so?
Thursday, March 26, 2009
Toyota and the Art of Veneration.
Toyota is deservedly revered in the Automotive industry. It has produced a quality product that people find attractive enough to buy and they have an extremely competent management. For many years, automotive publications started to blurt out praise as soon as they saw the "T" in Toyota. Yes, they WERE that good. As a consequence, word has filtered out that a Toyota is a good car, regardless of anything else. It has been wonderful and subtle marketing that has left the competitors in the dust.
Recently, there have been signs of problems, however. Toyota built a huge factory in Texas to churn out full-size pickups and the new Sequioia. The location of the factory, by the way, was not a coincidence - deep in the heart of Pickupland, the idea was to get hard core American Pickup buyers to get in a Texan Toyota. The plan failed big time. The plant opened as the pickup market faltered. There we some recalls early on. Then the Tundra based Sequioa was launched to yawns, as the bottom fell out of the large SUV market as well. The new Venza has been praised for its interior but pelted for its ugly exterior. There are signs that the fabled Toyota quality may be slipping as their ranking falls slightly in JD Powers surveys and others.
The point here is: Beware the media hype. Yes, Toyota does make a good product, but they, just like everyone else, are fallible. Sometimes the industry and its media have great difficulty in separating hype, fiction and genuine facts. Do you remember the 1980's? Japan could do no wrong, we should all learn Japanese, they are the new rulers of the universe. In the early 1990's it was Mexico: it was the land of opportunity, the government was stable, could do no wrong, put your money there today. The car industry and its media is as susceptible as and industrial sector to the art of hype leading to veneration. We can and should learn from successful companies and countries, but learning includes examining mistakes and missteps, and blending them into the whole canvas. By examining only the positive, we create hype which serves only those who are hyped, not the community (consumers, industry and media) and produces a lopsided view of the market.
Wednesday, March 18, 2009
Technology and Technology Challenged.
There is no doubt about it. Technology in the automotive industry is a good thing: we are safer, cars are greener and passengers revel in entertainment impossible to imagine in the 1970's. There is a point, however, when the auto makers become obsessed with their own technology smarts and run amok.
The prime example is BMW's i-drive. When it was first introduced, you had to labor through screen after screen in order to change the radio station or the volume setting, using a knob on the center console. The latest version is more user friendly but still heavily criticized in the press. Why? Because no-one at BMW asked "why?" that's why. It gets to a point that a simple button is a better alternative to a screen. It has tactile qualities that allow you to feel around for it and punch it without taking your eyes off the road, for example. "i-drive" is complication for complications sake, and as such, reflects the arrogance that exits in BMW's management.
The other piece of technology that sounds awesome but in practice is hardly ever used by the average consumer is voice activated operation. When you see it in advertisements, you see a person crisply ordering the machine to carry out tasks such as calling Mary or taking the happy driver to Zing Ho's House of Dumplings. Having had cars with this feature, know that you must speak in a very specific language that takes up pages of the owners manual, and still gives you answers like "System does not recognize that command" and "Locating Zingers Mouse Droppings". Again, sometimes simpler is better.
Technology for technology's sake is pointless. We can all appreciate improved safety and emissions, an love our high end stereos. But adding gizmo's because they are cool is not a long term trend and is therefore, a waste of time and effort. Does anyone still have a car with a push-button transmission? Chrysler tried that back in the late 50's and it not exactly become the norm.
Thursday, March 12, 2009
First, if you have been following this blog, please forgive my lack of writing. I had 2 eye surgeries in the last 12 days, and I have missed the chance to blog as a result. But, like the proverbial bad penny, I am back.
Before surgery, I made my annual pilgrimage to the Cincinnati Auto Expo '09. The mood was subdued, and some manufacturers, such as Mitsubishi, did not show. This bodes ill for the future of the event. Still, there were some interesting vehicles on the floor, and frankly, the opportunity to get up close and personal with so many cars is a gear heads' paradise.
One stand, GM's (and yes, I have been accused of GM bashing, but hey, it is an easy target for my feeble mind), attracted my attention. There was the new Pontiac Solstice coupe. Attractive outside with the sadly expected cheapo interior. This got me thinking about a few of the product missteps that I have observed or read about involving GM products. Let me give three examples:
(1) The Solstice Coupe. BMW just pulled a similar coupe from the market, the Z-4. It did not sell. Why does GM think a Pontiac will do any better? Because it is cheaper? The logic here is that garlic-flavored gum won't sell at 2 dollars a pack, so we will sell it at 1 dollar a pack. It's the garlic flavor, stupid!
(2) The Cadillac XLR is a $100,000 dollar sports car. When Car & Driver tested it after it was launched, they observed that after a rain storm, if you opened the trunk, any water on the trunk lid instantly emptied all over your Louis Vitton luggage. Who tests the designs on these cars? Somehow, I don't think that BMW, Mercedes or Jaguar would have put a car into production with that kind of flaw.
(3) The Tahoe Hybrid uses only electric power in reverse. What if you are towing and need to back up a hill? You can't. 'Nuff said.
Tom Gill, a local Chevy dealer has recently been on television here touting the "buy American" sales line. There ARE good, even great American cars out there. The trouble is, GM does not make enough of them. The product snafus mentioned above point to a far deeper problem within GM, and this writer is not convinced that current management is capable of the necessary change. Ron White, the comedian, said it best: "You can't fix stupid".
Tuesday, February 17, 2009
Apres GM, Le Deluge.
OK, so the Sun King never uttered those exact words. But the sentiment is similar. In a society dominated by the automobile and the industry that made it what it is today, a world without GM may indeed be as different as France without Louis in the 18th century.
We should begin to think of a post-GM-and-Chrysler-as-we-know-them world. Things look pretty dire for them as they near the auto bailout hearings in Congress. This scribbler believes in two possible outcomes:
(1) The Obama administration originally talked of a $1 trillion package to stimulate the economy. This figure has conveniently been whittled away to $750 billion. Chrysler, GM and possibly Ford could be saved by say, a $250 billion package. You do the math. Maybe Mr. Obama's administration is going to walk the talk and save the jobs (read UAW) that helped elect him.
Or
(2) Maybe not. The possibility of ending decades of mismanagement, and products built for consumers with no eyes, one leg and an income of $55,000 in outer Mongolia, instead of the US middle class, might be too tempting for the free market thinkers in Congress. These politicians are not limited to the Republican party, either. There could be a groundswell of support for the idea of restructuring the auto industry by allowing at least two automakers slide into bankruptcy.
And what of Ford? The automotive press has been full of praise for Ford's future plans. The 2010 Taurus (not yet in dealerships) is getting rave reviews. The European Focus, due here sometime in late 2010, is getting rave reviews in Europe,and, if oil prices spike in a couple of years, could be a big hit here (and even if they don't, young buyers will flock to the product). And then there are a slew of hybrids coming out of Ford, starting now with the launch of the new 2010 Fusion Hybrid, rumored to be able to get 40 MPG in the city. If I were a betting man, I would buy Ford shares now. I might even fund them by bailing out of my GM and Chrysler shares.
We should begin to think of a post-GM-and-Chrysler-as-we-know-them world. Things look pretty dire for them as they near the auto bailout hearings in Congress. This scribbler believes in two possible outcomes:
(1) The Obama administration originally talked of a $1 trillion package to stimulate the economy. This figure has conveniently been whittled away to $750 billion. Chrysler, GM and possibly Ford could be saved by say, a $250 billion package. You do the math. Maybe Mr. Obama's administration is going to walk the talk and save the jobs (read UAW) that helped elect him.
Or
(2) Maybe not. The possibility of ending decades of mismanagement, and products built for consumers with no eyes, one leg and an income of $55,000 in outer Mongolia, instead of the US middle class, might be too tempting for the free market thinkers in Congress. These politicians are not limited to the Republican party, either. There could be a groundswell of support for the idea of restructuring the auto industry by allowing at least two automakers slide into bankruptcy.
And what of Ford? The automotive press has been full of praise for Ford's future plans. The 2010 Taurus (not yet in dealerships) is getting rave reviews. The European Focus, due here sometime in late 2010, is getting rave reviews in Europe,and, if oil prices spike in a couple of years, could be a big hit here (and even if they don't, young buyers will flock to the product). And then there are a slew of hybrids coming out of Ford, starting now with the launch of the new 2010 Fusion Hybrid, rumored to be able to get 40 MPG in the city. If I were a betting man, I would buy Ford shares now. I might even fund them by bailing out of my GM and Chrysler shares.
Tuesday, February 3, 2009
Car Sales(people) in America
As any friend will tell you, if you are a gear head like me, you love to visit car showrooms, forever searching for that perfect deal. I respect sales people. It's how they make their living. I usually begin with "I am just looking, so I don't want to waste your time". If the vehicle genuinely interests me, I might ask some questions. If I am intrigued I may even start a discussion on price. As the owner of 30 cars since I was 18 (I am 47 now) my wife will tell you that too often, I end up trading in my current vehicle at a terrible cost (both financially and in terms of household peace).
Now, in exchange for my honesty and respect, I would dearly love to see the same returned in kind. Sadly, this is rarely the case. The problem usually arises at the "how much?" stage. The first question is usually whether you have a trade-in. This is a common negotiation tactic. Find out how much you can screw the customer out of in the trade-in, and then offer a "huge" discount on the vehicle itself. If you protest, they will tell you some guff about "local market conditions". Don't believe it. Stick to your guns, and demand the Kelley Blue Book trade in value. Beware of the knock-off "Black Book" value which usually shows values below the KBB listing. If the dealer refuses to honor the KBB value, head for the door. Now, heading for the door will usually produce a rush of "let me talk to my manager one more time" or "You won't find anyone who will use that value", etc. If it does not keep walking.
Once that little charade is over, you need to know the invoice amount of the vehicle. You can get this from the dealer, or if they prove unwilling , look into the service offered by Consumer Reports magazine. If the dealership is worth their salt, however, they will share the invoice price with you.Start negotiating at that price. Invoice Price already includes some "hidden" incentives from the manufacturer. Once, with a Lincoln dealership here in Cincinnati, I ended up buying the most expensive vehicle on the lot at a mutually agreeable price, mostly because, apart from liking the car itself, the Salesman was completely transparent about the pricing.
All this to give the dealership some money. I like Saturn's idea of no-haggle pricing (all though some report that this is eroding). It is a bold move, and one that American manufacturers are ignoring to their peril. American cars are fast becoming a commodity,and once this happens it is extremely hard to reverse the trend. Toyota and the German brands are notorious for being relatively inflexible on their pricing. It shows on their bottom line.
So, getting back to sales at dealerships. Please, end the games. Give us an honest price and give us an honest buck for our trade-ins. Stop the games. Open you books. Show us that we are both doing a good deal. It costs you more to have a salesperson lose an hour haggling to get to a price (and no sale afterwards) than to have me out the door with a new vehicle in half the time. Which is half the problem of the industry as a whole.
Now, in exchange for my honesty and respect, I would dearly love to see the same returned in kind. Sadly, this is rarely the case. The problem usually arises at the "how much?" stage. The first question is usually whether you have a trade-in. This is a common negotiation tactic. Find out how much you can screw the customer out of in the trade-in, and then offer a "huge" discount on the vehicle itself. If you protest, they will tell you some guff about "local market conditions". Don't believe it. Stick to your guns, and demand the Kelley Blue Book trade in value. Beware of the knock-off "Black Book" value which usually shows values below the KBB listing. If the dealer refuses to honor the KBB value, head for the door. Now, heading for the door will usually produce a rush of "let me talk to my manager one more time" or "You won't find anyone who will use that value", etc. If it does not keep walking.
Once that little charade is over, you need to know the invoice amount of the vehicle. You can get this from the dealer, or if they prove unwilling , look into the service offered by Consumer Reports magazine. If the dealership is worth their salt, however, they will share the invoice price with you.Start negotiating at that price. Invoice Price already includes some "hidden" incentives from the manufacturer. Once, with a Lincoln dealership here in Cincinnati, I ended up buying the most expensive vehicle on the lot at a mutually agreeable price, mostly because, apart from liking the car itself, the Salesman was completely transparent about the pricing.
All this to give the dealership some money. I like Saturn's idea of no-haggle pricing (all though some report that this is eroding). It is a bold move, and one that American manufacturers are ignoring to their peril. American cars are fast becoming a commodity,and once this happens it is extremely hard to reverse the trend. Toyota and the German brands are notorious for being relatively inflexible on their pricing. It shows on their bottom line.
So, getting back to sales at dealerships. Please, end the games. Give us an honest price and give us an honest buck for our trade-ins. Stop the games. Open you books. Show us that we are both doing a good deal. It costs you more to have a salesperson lose an hour haggling to get to a price (and no sale afterwards) than to have me out the door with a new vehicle in half the time. Which is half the problem of the industry as a whole.
Labels:
Car Dealerships,
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Lincoln Cincinnati
Monday, January 26, 2009
Of Chrysler, Fiat and Diplomacy.
Over the weekend, The Economist published an interesting article on the possible Chrysler/Fiat joint venture, along with a picture of the revived, succesful (and very attractive) Fiat 500, which Chrysler wants to make here.
It would be tragic if this sensible merger of sorts would fail to go through because of politicians arguing that taxpayers should not foot the bill for Chrysler to be bought out by "them darn furners". Oh please. We would have a global company which would continue to produce vehicles and parts in the US, and would produce more fuel efficent vehicles to boot. Jeeps would be sold worldwide by Fiat, which has not had a credible SUV in its lineup.
What SHOULD happen is that the American and Italian governments, motivated by self interest on both sides, should begin discussions on a joint bailout package, designed to create a truly global company. Aircraft manufacturers have done this for decades. The only caveat is that Chrysler may be too far gone to survive the negotiations.
If Chrysler does go under, this scribler will always look back at this as one of the great missed opportunities of the global automotive marketplace. And a lasting memorial to the hypocrisy of promoting globalization abroad but denying its benefits at home.
Tuesday, January 20, 2009
Chrysler & Fiat - Finally a Wedding to be Happy About!
The automotive world is agog at the news that Chrysler and Fiat are getting together. The latest news indicates that Fiat will get a 35% share of Chrysler, but stressed that it would not throw actual money at the venture.
This deal makes sense on so many levels. Firstly, and perhaps most importantly given the disastrous ChryDaimler affair, it is a meeting of the minds. Both Fiat and Chrysler are renowned for their design teams, and both have produced noteworthy designs in the last decade. The latest from Fiat, a remake of the Fiat 500 of the 60's and 70's (think Mini) is a popular success.
Chrysler gets access to Fiat's successful global distribution system. Fiat has made inroads into world markets by going local where it is able, and selling low cost vehicles to poorer countries, often assembled there. Chrysler gets to supply Fiat with upmarket vehicles in countries where Fiat has gained a foothold but has no "aspirational" or "halo" vehicles to its lineup. Fiat will also supply technology for small engines to Chrysler, which it badly needs.
Like any marriage, it is not a perfect union. Since we started on the "meeting of the minds" theme, there is one negative factor that both companies have to work hard to expel: Quality. Fiat owners have two moments of happiness, it is often quipped; one when they buy the car, and another when they sell it. Both Fiat and Chrysler have made steps in the direction of quality control, and certainly their vehicles are far superior to their ancestors of yester year. But the public memory is a long one, and the road back from the quality abyss is long and hard.
Then there is Nissan, the "Lady Camila" of the marriage. Nissan recently signed an accord with Chrysler to make it's light trucks and supply technology in other areas, including the development of a small vehicle for the US market. It happens that Nissan is also part of the Renault automotive family, and Renault is a direct competitor to Fiat in Europe and many developing markets as well. IF (and it is a big IF) Renault, Nissan, Fiat and Chrysler could be convinced to join forces, we would be talking about a global automotive powerhouse. But it would not come cheap, as the operations would have to be severely streamlined in order to eliminate model and market overlap. There is also the question of personalities, which includes some titans: Sergio Marchionne (of Fiat) does not suffer fools, and Carlos Ghosn (of Renault) makes fools suffer.
Still and all, this is the best deal Chrysler could get into. It breathes a bit of hope in an industry staggering under economic pressure. And for us car nuts, it means we will soon see Fiats back again in the US - however quirky they were, we always loved their Italian flair and they will make the automotive landscape a better place. Thanks Fiat! (And I never thought I would ever say that.....)
Tuesday, January 13, 2009
Detroit Auto Show - The Difference Between a Winner & a Loser
So, the most depressing Detroit Auto Show ever is upon us. To be fair, the whole scene is so depressing I have been reading about it less than I should because I am worried about my supply of Zoloft and Prozac. Still, one thing is immediately obvious. Ford has a plan. GM thinks it has a plan. And Chrysler wishes it had a plan.
Ford is going down the road of hybrids in a big way, with a view to a fully electric vehicle at some point. Whether or not this effort is aimed more at congress than at the consumer, only time, and the price of gas, will tell.
GM appears to be pinning its future hopes on the Volt. Like the name implies, this is a purely electrical car, which appears to have been extremely well developed. However, the MSRP is said to hover around $40,000 for its 2010 introduction. Unless gas hits $6 a gallon, my guess is that GM will have some trouble getting people to flock to show rooms for a $40,000 vehicle with relatively novel technology and that looks vaguely like a mix of a large Toyota Prius and a Chevy Malibu. This is a shame, since the vehicle actually drives extremely well, sources say.
Chrysler seems to be in disarray. They have a pretty sketchy future lineup. The Chrysler Aspen/Dodge Durango hybrid has supposedly been scrapped for 2010. Who is going to buy a one-year production hybrid vehicle? Someone please tell Chrysler to get a plan or start selling off divisions. Last month, while in south Florida, I noticed one Chrysler dealer who was promoting "buy one get one free". If you bought a Jeep Commander at full price, they would throw in a PT Cruiser for free. No, I am not kidding. If you took the time to read the small print as you rushed out the door, you would see that this offer applied only to new 2007 Jeep Commanders. Yes, you read right, the cars that had been sitting on the lot for almost TWO YEARS. Chrysler may be in worse shape, from a strategic view point as well as a financial viewpoint than anyone imagines.
Ford is going down the road of hybrids in a big way, with a view to a fully electric vehicle at some point. Whether or not this effort is aimed more at congress than at the consumer, only time, and the price of gas, will tell.
GM appears to be pinning its future hopes on the Volt. Like the name implies, this is a purely electrical car, which appears to have been extremely well developed. However, the MSRP is said to hover around $40,000 for its 2010 introduction. Unless gas hits $6 a gallon, my guess is that GM will have some trouble getting people to flock to show rooms for a $40,000 vehicle with relatively novel technology and that looks vaguely like a mix of a large Toyota Prius and a Chevy Malibu. This is a shame, since the vehicle actually drives extremely well, sources say.
Chrysler seems to be in disarray. They have a pretty sketchy future lineup. The Chrysler Aspen/Dodge Durango hybrid has supposedly been scrapped for 2010. Who is going to buy a one-year production hybrid vehicle? Someone please tell Chrysler to get a plan or start selling off divisions. Last month, while in south Florida, I noticed one Chrysler dealer who was promoting "buy one get one free". If you bought a Jeep Commander at full price, they would throw in a PT Cruiser for free. No, I am not kidding. If you took the time to read the small print as you rushed out the door, you would see that this offer applied only to new 2007 Jeep Commanders. Yes, you read right, the cars that had been sitting on the lot for almost TWO YEARS. Chrysler may be in worse shape, from a strategic view point as well as a financial viewpoint than anyone imagines.
Monday, January 5, 2009
Chrysler Oh Chrysler, Where Art Thou?
So, it seems that Chrysler is inching ever closer to the abyss. This is truly dissapointing, given the Chrysler should have been the poster child for bailouts. When Lee Iaccoca steered the company away from the abyss, with the help of a major bailout loan, he did so driving a series of new and clever vehicle designs (ok, the K-car was pretty bland, but it was revolutionary in that it introduced front wheel drive and smaller vehicles into the American mainstream of domestic cars). The initial lineup included a snazzy fastback, a european-inspired hatchback and the K-car. Chrylser then followed with the minivan, for which Mr. Iacocca has been nominated for sainthood by the Soccer Moms of America. With these vehicles, Chrysler got design cred on the street.
Interestingly, Chrysler let its truck lineup languish until around 1994 when the new Dodge Ram lineup appeared, and it too was a design hit. Profits form trucks and SUV's proved to be addictive, however, and this may have something to do with the demise of Chrysler.
Quality was never outstanding, despite revolutionary designs, and in the end, lower pricing did not trump consumer confidence. Belatedly, Chrysler has tried to improve these quality pecadilloes but on a shoestring budget and no cash, what can they really accomplish at this point?
There was of course the much celebrated (and then despised) "merger" with Daimler Benz. In theory it was a match made in heaven. Chrysler design for dowdy german vehicles in exchange for German reliability and engineering. But strange things happen when strange bedfellows get together. Egos, corporate culture and resentment spelled disaster. Chrysler did get some of the slightly past the "use by" date technology, including several bits of the last generation E-class engineering (Charger, 300C, among others) and CLK (Crossfire). The Germans, however don't merge well. Look at BMW and Rover. OK, they got the Mini and ran with it. But they got Land Rover and promptly introduced a BMW SUV, the X-5, instead of using the synergy to develop an SUV with off-road credentials.
The result is that Chrysler desperately needs suitor. The problem is, who is going to buy an ailing car maker in 2009? As I have scribbled in the past, Chrysler is a tasty cake in small slices, but no-one wants to take the whole thing home for fear of indigestion. My bet is, someone will be buying Jeep, and soon.
Friday, December 19, 2008
Alcohol: Not just for drivers any more.
My previous post reminded me of Brazil, and then naturally alternative fuels. Why? Because Brazil is the first country to have adopted alternative fuels on a truly national scale and as a result, declared independence form foreign oil about 3 years ago. "Gasp!" I can here you say. "They must have done it using hinky local branded cars and hand pumps by the side of the road". No, actually, the vehicles were developed by the likes of GM, Ford, Fiat and Volkswagen; and the fuel is sold through gas stations of repute, such as Shell, Texaco and Petrobras.
How could Brazil do this while we, with all the resources at our fingertips, cannot? Well, they used will and power. During the 1970's the (then) military government decided that as a developing nation, Brazil needed oil, which it did not have very much of (although, ironically that is changing very fast). The country could not be held hostage to the whims and fancies of a foreign organization (OPEC) and a market over which they had no control of. Sound familiar? So a program was started to develop alcohol (Proalcool), derived from sugar cane, which Brazil has huge amounts of, as a car fuel. Vehicle manufacturers that had a presence in Brazil were "invited" to participate in the process by developing technology that would allow their vehicles to run exclusively on the alcohol. The next problem to be resolved was the problem of distribution. Distributors balked at having alcohol pumps at every station because they did not think there would be demand for the new fuel. The generals immediately recognized this as a chicken and egg situation: If there was no alcohol to be had, no-one would buy the vehicles. If no vehicles were around that consumed alcohol, there would be no pumps. So, being an authoritarian regime, they came up with a simple solution: If you want to sell gasoline in Brazil, you must sell alcohol as well. Period. The first commercially available vehicle run exclusively on alcohol rolled off a Ford dealer lot in Rio de Janeiro in 1980.
How could Brazil do this while we, with all the resources at our fingertips, cannot? Well, they used will and power. During the 1970's the (then) military government decided that as a developing nation, Brazil needed oil, which it did not have very much of (although, ironically that is changing very fast). The country could not be held hostage to the whims and fancies of a foreign organization (OPEC) and a market over which they had no control of. Sound familiar? So a program was started to develop alcohol (Proalcool), derived from sugar cane, which Brazil has huge amounts of, as a car fuel. Vehicle manufacturers that had a presence in Brazil were "invited" to participate in the process by developing technology that would allow their vehicles to run exclusively on the alcohol. The next problem to be resolved was the problem of distribution. Distributors balked at having alcohol pumps at every station because they did not think there would be demand for the new fuel. The generals immediately recognized this as a chicken and egg situation: If there was no alcohol to be had, no-one would buy the vehicles. If no vehicles were around that consumed alcohol, there would be no pumps. So, being an authoritarian regime, they came up with a simple solution: If you want to sell gasoline in Brazil, you must sell alcohol as well. Period. The first commercially available vehicle run exclusively on alcohol rolled off a Ford dealer lot in Rio de Janeiro in 1980.
The rest as they say, is history. In the beginning, alcohol run vehicles got tax breaks and the fuel was subsidized. These measures were dropped much later and some years after that the program almost went under, until it was revived again by rising oil costs and the development of vehicles that could run on gasoline AND alcohol, allowing the consumer to pick and choose depending on market costs for each fuel, their own cash availability, etc. there are now vehicles that can run on gasoline, alcohol and propane. In a capitalist system this tends to keep the cost of fuel low, since suppliers know that the consumer can pick and choose the fuel they want to use.
So, how does this compare with the US? Well, there is no will, to begin with. Big oil has little incentive to invest in the distribution of an alternative fuel. The government has protective tariffs on alcohol coming from Brazil and other friendly nations in this hemisphere, which make it impossible for these fuels to compete. We, the scions of Washington have decided, must be supplied by corn farmers in Iowa. The fact that this is less environmentally friendly than sugar cane and there is not enough corn around for it to make a viable case for widespread distribution, dooms the program from day one. Mr. Obama, if I were to make one suggestion, it would be to pass legislation requiring oil companies to use 3% of their profits solely for the development and distribution (in equal parts) of alternative fuels. The market will take care of the rest.
Labels:
Advice,
Alternative fuels,
Ford Motor Company,
General Motors
Learning from Abroad
I recently re-established contact with an old friend from my time in Brazil, whose passion for cars actually exceeds my own. He was the previous owner of a red 1968 Karmann Ghia which I purchased, mentioned in a previous post. Exchanging e-mails with him reminded me of how our own industrial myopia and arrogance is a sign of the automotive times. Allow me to elaborate.
Throughout the entire current automotive crisis, I have not heard a single voice of humility. That includes the humility to admit that there are solutions in other countries which we could apply here if we could ever admit that we are wrong and they have a better way. The whole Detroit/Washington mindset seems to be that we got ourselves into this mess without your help and by goodness, we will get out of it too, using the same tools we have used with such brilliant success up until now. Am I the only one who sees this?
Ford's most modern plant in the entire world is in the Northeast of Brazil, and is a modern marvel. Different suppliers actually make the parts on the Ford factory floor and place them in the vehicle as it goes by on a conveyor. Parts transportation and warehousing costs for Ford = Zero. Admittedly this is not a Brazilian solution but Ford did implement it in Brazil. Union rules prohibit such modernity in the US, but instead of showcasing to Congress, this plant as an international solution for current cost woes, as well as what Ford can do with a relatively uneducated workforce, it is carefully hidden away in a corner of the developing world. Why? Is it because there is a hidden agenda that wants to show Congress how hard it is for the poor automakers to make cars here in the current environment, so please....give us money? GM makes some very popular vehicles in Europe. They have brought some them here, put them in their most bland brand, Saturn, marketed them as humdrum family transportation and then used this as proof that European cars don't sell so......give us some money. They brought two cheaply assembled vehicles from Australia and marketed them as sports cars (Australia - that land of thoroughbred automotive excellence, the new Germany) which flopped, and wondered why we did not sell our BMW's and jump into an Australian Pontiac.
Do you see a pattern here? Foreign solutions squashed and hidden so that we....give them the money. This is not a conspiracy theory, but a recital of facts. At best, it shows a gross ineptitude on the part of management to leverage global capabilities on anything approaching a comprehensive scale. At worse, it is an effort to get their hands on our money. Either way, shame on Detroit. I just wish that we had an alternative. If GM and Chrysler go under (I still have faith in Ford), who will pick up the juicy leftovers abroad? Where are the capital investment funds today? Oh, yes, they are in dire straits and currently "unavailable" because we were so adept at leveraging our "expertise" in mortgages on a global scale.
Throughout the entire current automotive crisis, I have not heard a single voice of humility. That includes the humility to admit that there are solutions in other countries which we could apply here if we could ever admit that we are wrong and they have a better way. The whole Detroit/Washington mindset seems to be that we got ourselves into this mess without your help and by goodness, we will get out of it too, using the same tools we have used with such brilliant success up until now. Am I the only one who sees this?
Ford's most modern plant in the entire world is in the Northeast of Brazil, and is a modern marvel. Different suppliers actually make the parts on the Ford factory floor and place them in the vehicle as it goes by on a conveyor. Parts transportation and warehousing costs for Ford = Zero. Admittedly this is not a Brazilian solution but Ford did implement it in Brazil. Union rules prohibit such modernity in the US, but instead of showcasing to Congress, this plant as an international solution for current cost woes, as well as what Ford can do with a relatively uneducated workforce, it is carefully hidden away in a corner of the developing world. Why? Is it because there is a hidden agenda that wants to show Congress how hard it is for the poor automakers to make cars here in the current environment, so please....give us money? GM makes some very popular vehicles in Europe. They have brought some them here, put them in their most bland brand, Saturn, marketed them as humdrum family transportation and then used this as proof that European cars don't sell so......give us some money. They brought two cheaply assembled vehicles from Australia and marketed them as sports cars (Australia - that land of thoroughbred automotive excellence, the new Germany) which flopped, and wondered why we did not sell our BMW's and jump into an Australian Pontiac.
Do you see a pattern here? Foreign solutions squashed and hidden so that we....give them the money. This is not a conspiracy theory, but a recital of facts. At best, it shows a gross ineptitude on the part of management to leverage global capabilities on anything approaching a comprehensive scale. At worse, it is an effort to get their hands on our money. Either way, shame on Detroit. I just wish that we had an alternative. If GM and Chrysler go under (I still have faith in Ford), who will pick up the juicy leftovers abroad? Where are the capital investment funds today? Oh, yes, they are in dire straits and currently "unavailable" because we were so adept at leveraging our "expertise" in mortgages on a global scale.
Labels:
Cerebrus,
Chrysler,
Ford Motor Company,
General Motors
Saturday, December 13, 2008
Service With a Sly Smile
I can never take my car to a dealership service area without a vague feeling of mistrust. I feel like the foreigner in an Eastern bazaar: I know what I want, I am fairly savvy, but the "natives" are wily and they have the edge; they are "the experts", ever willing to throw a bucket of doubt on my small flame of knowledge.
In the first place, your vehicle is whisked away to a back operating room where anonymous dirty handed people pull and hammer pieces of your car in an alarming manner, stick computer linkup cables to sockets (I wonder if those things are even hooked up) and soon, a verdict on the condition of the car is passed. You have no idea how. But the verdict always falls into one of two categories:
(1) "There is nothing wrong with your car at all, Mr. Healey". Either the service order says "could not replicate" or "normal", both of which are surprising, since the car won't start without a comical explosion from the engine bay and a cloud of smoke from the tailpipe.
(2) "I am sorry to say that there is a problem with your car, Mr. Healey" (which I know, since I took it in because there was a problem). "Apparently the descombubulator of the master cylinder has burnt out sending a flash to the electronic ignition system resulting in a problem of premature explosive cycle. We located the part at a dealership in Zimbabwe, and the service department can get us the part by say two weeks from Wednesday, cholera epidemic permitting". Cost? "Oooh. Let me see. I have the kids to put through college, the mortgage to pay off , AND the dealership needs to make money. I'd say about $1,500. If we don't find anything else". Warranty? "Oh no (giggles)! Our warranty doesn't cover normal wear and tear. This part is both worn and torn, so the warranty doesn't apply".
And, as John Lennon said, " I am not the only one to feel this way". Dealerships could go a long way in gaining consumer trust with a few simple measures:
(A) Make the back room a mechanical showroom with huge plate glass windows where customers can see what the mechanics are doing. Even operating theatres have these now. Are these guys doing more than microsurgery?
(B) Show us all the paperwork. How much does the replacement part cost as per your catalogue? How many hours does the manufacturer estimate to change this part? (Most manufacturers have such a table for almost every part on the vehicle).
(C) Show us the parts. Ohio law (and there are similar laws in other states) requires that the mechanic offers to give us the used parts, and to hand them over if requested. Very, very few dealers do this (I have only seen it once, at an Audi dealership). At most, a few will ask you to initial a tiny box with tiny print relinquishing this right. Don't do it!
(D) Attitude. We have all been to dealerships where we are treated as rather tiresome dullards, who would not understand what was wrong even if they tried ever so hard to explain, so why bother? Pay and move on, bub.
Some dealerships have tried to allay our mistrust with free coffee, a comfy seat and a good magazine, usually depicting their vehicles in a most favorable light, and highlighting the many awards they have received. I'd rather see what they are doing with my car. I can get a good cup of coffee anywhere, but a good dealership is hard to find.
Friday, December 12, 2008
What's Good For GM........
So it finally time for us to test that old saw, "what is good for GM is good for America". As this scribbler predicted, Ford emerges as the most viable car company while Chrysler and GM are poised to become history (at least in their current guise) as the bailout failed in the Senate yesterday.
Entering bankruptcy will be painful, but not necessarily bad for America in the long run, for a number of reasons. Firstly it will signal that badly run companies must succumb to market forces at some point, no matter their size - the checkbook, if not closed, is at least in need of a refill of fresh checks. Secondly, it will focus the minds of the surviving entities and we will have better vehicles as a result. Thirdly, the suicidal race to the bottom in terms of discounts will hopefully be reduced to a gentle glide toward efficiency: he who is efficient will sell at the most attractive prices. Fourthly, it will extirpate the fat and impossible demands of labor that are crippling our car makers. Finally, it Will reaffirm that we are indeed a capitalist society, not a corporate welfare society.
But where from here? Well, like guys who have their fantasy football teams, here is my fantasy US car maker breakup scenario:
(1) Chrysler sells Jeep to Tata Motors, who urgently need an "in" to the mass US 4X4 market, and something to erase the memories of dismal British quality (if only to replace it with dismal Jeep quality, but better the devil you know). Tata also gets Hummer for free. GM should be happy to get rid of the cash drain.
(2) GM sells Saab to Ford who, with Volvo, would have a credible European premium brand base in the US. Talks of selling Volvo are insane, given the myriad Ford products that are based on Volvo products. Ford needs a reasonable premium European alternative in the US.
(3) Lincoln and Mercury are history. Ford concentrates its premium brands on Volvo/Saab combo, incorporating the best of Mercury (the Mariner. Period) and Lincoln (everything except the Town Car).
(4) Pontiac is gone.
(5) Buick is gone.
(6) Saturn is euthanized after a long agonizing death.
(7) Chrysler gets a much needed boost by absorbing Cadillac and merging its "premium" Chrysler line. This would give Cadillac a wider market (a Cadillac minivan for heavens sake! Soccer moms rejoice! Owning a Cadillac that gets more than 10 miles to the gallon and can seat 8 - it could be cool to drive a minivan again). And Chrysler would gain some street cred.
(8) Chevrolet,GMC and Dodge merge to form a company that sells lower end pickups and sedans for people who like to buy their cars where they buy all things utilitarian (hey, Sears! Why not sell Craftsman products at these dealerships?).
Hey, that would be an ideal world - at least for me. I think however, that if Washington keeps weighing in, we will end up with no synergy and a big bill. Time will tell, but for now, let capitalism ring!
Labels:
Ford Motor Company,
GM and Chrysler,
mergers
Saturday, December 6, 2008
Collecting Cars is not for Joe the Plumber.
My copy of Hemmings Motor News arrived yesterday. If you don't know what that is, it is essentially the car collector's Bible. Now, while I love to read about classic cars, and study them in some depth (my collection of Classic & Sports Car magazine goes back to 1992!) I have never had the guts to take collecting them seriously - although now is beginning to look like a good time to begin (wait six months though).
While I lived in Brazil, we did own a 1968 Karmann Ghia (a mere 20 years old at the time). It was locally made by Karmann with the obligatory Volkswagen mechanicals, and was in absolutely pristine condition. And then I drove it around town. The drum brakes were fine if you drove slowly, but in stop and go traffic it became a battle between my thigh muscle and the need to stop before I hit the car in front. It is little wonder, then, that one of the biggest problems with collecting these cars is finding one whose bulbous front nose is original and unrepaired. It was slow as well. But it did, however have great charm, and the lines are nothing short of timeless.
Here, then, is the first obstacle to car collecting. Most amateurs are looking for something to drive on a regular basis. However, cars built 30 years ago are, in general, less powerful, noisier, handle worse, and have deplorable fuel economy. They make odd noises whose source defies detection. For all the charm and desirability, once you have driven a modern car you like, driving a classic every day becomes a case of your ability to induce voluntary amnesia of driving your new Lexus (or even your old Lexus). And if you did not know about the Karmann Ghia nose business, you may have just bought a car for a lot more than it is worth.
The second obstacle to Joe is choice. You have to begin by asking yourself a few searching questions. Why am I buying this car? Is it an investment? Do I want a car like Dad had when I was six? Do I think it is a thing of beauty? If you are buying a classic as an investment, forget it. Most single-car collectors have no idea if the car is going to appreciate in value. No-one really knows what a car's value will do, although there are ways to make educated guesses. Current rarity, original manufacturers production numbers, popularity at the time, famous design, etc. are all indicators. But remember that with any old vehicle you will have to spend increasing amounts of money to keep it roadworthy over time, especially as parts become rarer.
Do you want to drive Dad's 1967 Country Squire? Your memories of this car will clash with reality: there is no stain on the carpet where dear old Rover threw up, and the gum you stuck under dad's seat won't be there (trust me). However, nostalgia can make a rational person do odd things. In some cases, the vehicles bought under these circumstances are true classics and/or have a prominent place in automotive history. Most of the time, however, these vehicles are the ones that we love most, and that is a good enough reason to fork over your cash.
If you are buying the vehicle because you think it is a thing of beauty, congratulations, you are a true gear head. The problem for Joe here is that if your idea of beauty is a 1978 AMC Gremlin, that's fine, but don't expect everyone to share your enthusiasm - or agree with your asking price if you decide to sell.
So Joe, if you are reading this, or even care about classics, here is my advice: Buy one. Just one. And make it one you really, really want. And keep it. Car collecting (IE more than one) as a hobby or an investment is not for you or me. If you win the lottery, however, let me know. I have some hot tips for your collection.
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